This course focuses on strategies and frameworks for decision making in today’s world of interconnection and dynamic change. It examines the relationships between strategic thinking, strategic planning, and decision making, recognizing that the wicked problems of today often cross disciplinary boundaries and geographic borders. Traditional approaches to decision making such as the analytic model and cost benefit analysis are compared to new approaches such as intuition and systems thinking. The course also examines the information rich world of executives, and addresses strategies for leveraging the abundance of information rather than being overwhelmed by it. Recent findings in cognitive and neuroscience are discussed and their implications for effective decision making explored.
ECQ Alignment: Leading Change, Results Driven, Business Acumen
Faculty: Dr. Jeffrey Glick
Dr. Jeffrey Glick has over thirty years of senior management experience working across the governmental, private sector and international communities developing and directing a wide range of emergency management and national security programs. In addition, he has extensive experience leading and participating in response and recovery operations from natural and technological disasters as well as acts of terrorism and special events. Currently, Dr. Glick is a Senior Advisor to the Director of Cybersecurity in the Department of Homeland Security (DHS). He is also chief of the Interoperability Communications and Technical Assistance Program where he directs communications experts across the United States to develop and strengthen communications and emergency response and recovery capabilities at all governmental levels and with non-governmental organizations, critical infrastructures, and first responders. Previous to his current position, Dr. Glick worked as a Senior Policy Advisor for Emergency Programs in the Office of Science and Technology Policy, Executive Office of the President. Earlier he was responsible for the Office of Critical Infrastructure Protection, DHS, responsible for developing and coordinating emergency communications across federal agencies and private sector critical infrastructures in response to disasters or terrorism events. Dr. Glick worked for 20 years at the Federal Emergency Management Agency in various managerial positions developing plans, operational and response concepts and capabilities. To stay in physical shape for disaster work, Dr. Glick is an avid bicycler, biking 20 miles a day. Dr. Glick holds a PhD in Engineering Management from the George Washington University, an MA in National Resource Strategy from the National Defense University, and an MA in Social Service Administration from the University of Chicago.
Faculty: Dr. Geoff Seaver
Dr. Seaver is a full professor at the National Defense University in Washington, D.C. where he has held multiple key roles in creating, building, and leading executive education programs. Dr. Seaver is a recognized subject matter expert in enterprise strategic performance management, futures and foresight planning, and systems and design thinking. He has taught a wide variety of in-person, hybrid, and distributed learning courses, and has mentored multiple students through their capstone thesis or Master’s degree. During his twenty year career as a U.S. Naval Officer (active-duty and reserve), Dr. Seaver served as a strategic and operational logistics planner for both Naval and Joint military forces. He held a variety of leadership positions, including Commanding Officer, Executive Officer, and Department Head for several Naval Reserve Units. He earned his PhD in Public Administration from the George Washington University. He holds a Master of Arts in National Security and Strategic Studies from the U.S. Naval War College, a Master of Science in Systems Management from the University of Southern California’s Viterbi School of Engineering, an Master of Public Administration from San Diego State University, and a Bachelor in General Studies (Computer Science) from the University of Kansas. Dr. Seaver is frequently an invited speaker on the topics of foresight, systems thinking, and real-world scholarship; he presents regularly at the Academy of Management Annual Meeting.